Cancellation & Refunds
Simple and transparent policies for managing your subscription.
Last updated: July 15, 2025
Quick Summary
- 7-day money-back guarantee for first-time Pro subscribers
- Cancel anytime from your dashboard
- No cancellation fees
- Access continues until end of billing period
Free Plan
The free plan doesn't require cancellation. Your account remains active with 2 AI interview sessions. No credit card required.
Pro Plan Cancellation
How to Cancel
- Log in to your account
- Go to Dashboard → Subscriptions
- Click "Cancel Subscription"
- Confirm cancellation
After Cancellation
- Pro features remain active until period ends
- No further charges
- Account reverts to Free plan
- Your data is retained
Refund Policy
7-Day Money-Back Guarantee
Monthly Plans
Annual Plans
- Pro-rated refund within 30 days
- No refunds after 30 days
How to Request a Refund
- Email us at welcome@careeruplift.ai
- Include your account email and order number
- State your reason for the refund
- We'll respond within 2 business days
- Refunds processed within 5-7 business days
Processing Times
- Credit/Debit Cards: 5-7 business days
- UPI: 3-5 business days
- Net Banking: 7-10 business days
Auto-Renewal
Pro subscriptions auto-renew to ensure uninterrupted service:
- Monthly plans renew every 30 days
- Annual plans renew every 365 days
- Email reminder sent 3 days before renewal
- Cancel anytime to prevent renewal
Need Help?
Contact us for any questions about cancellations or refunds:
Email: welcome@careeruplift.ai
Response time: 1-2 business days