**Job Title: IT Support Engineer (Desktop \& Network Support)**
**Educational Qualification**
* Diploma / B.Sc. (IT/Computer Science) / BCA or equivalent qualification.
* 1–3 years of experience in IT Infrastructure, Desktop Support, and Network Administration.
**Key Responsibilities**
* Installation, configuration, and maintenance of desktops, laptops, printers, and peripheral devices.
* Provide L1/L2 support for hardware, software, network, and user\-related issues.
* Troubleshoot Windows OS, application, email, and connectivity issues.
* Manage and support LAN, WAN, Wi\-Fi, VPN, and Internet connectivity.
* Configure and troubleshoot network devices such as switches, routers, access points, and firewalls.
* Monitor and maintain IT infrastructure to ensure maximum uptime.
* Installation and management of Antivirus, Patch Management, and Backup Solutions.
* User account management through Active Directory.
* Support Microsoft Outlook, Exchange, POP3, SMTP, IMAP, and mobile email configurations.
* Coordinate with vendors and ISPs for issue resolution and infrastructure maintenance.
* Maintain IT asset inventory and documentation.
**Technical Skills Required**
* Strong knowledge of Windows 10/11 and basic Windows Server administration.
* Hands\-on experience with Active Directory, DNS, DHCP, and Group Policies.
* Good understanding of TCP/IP, LAN/WAN, VLAN, VPN, and network troubleshooting.
* Experience in network cabling, crimping, patching, and switch configuration.
* Knowledge of firewall and internet connectivity troubleshooting.
* Experience with printer installation, troubleshooting, and maintenance.
* Understanding of backup solutions, endpoint security, and antivirus management.
* Basic knowledge of virtualization platforms and cloud services will be an added advantage.
**Desired Skills**
* Strong analytical and troubleshooting skills.
* Ability to handle multiple incidents and prioritize tasks effectively.
* Good verbal and written communication skills.
* Customer\-focused approach with strong problem\-solving abilities.
* Willingness to travel between sites, if required.
Pay: ₹28,000\.00 \- ₹30,000\.00 per month
Benefits:
* Health insurance
* Provident Fund
Work Location: In person
Note: This is a third party job (Aggregated by careeruplift.ai). Shortlisting and Final hiring decision & process is handled by the company.