Accounting Software - Technical Support Trainee

We are looking for a motivated and detail-oriented Technical Support Trainee. This role is ideal for B.Com graduates or candidates with a strong finance background who are interested in gaining hands-on experience in client support and financial systems. The intern will be responsible for assisting clients with technical and functional queries, ensuring smooth communication, and coordinating with the development team to resolve issues effectively. - Provide technical and functional support to clients via calls, emails, or support platforms - Understand client issues related to Accounting Software and communicate with internal team and ensure timely closure - Troubleshoot basic system or usage issues and escalate complex cases when required - Act as a bridge between clients and the development team for issue resolution - Maintain proper documentation of client interactions and solutions provided - Assist in testing and validating fixes or updates before client delivery Note: This is a third party job (Aggregated by careeruplift.ai). Shortlisting and Final hiring decision & process is handled by the company.